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Frequently Asked. Questions

I have a question about my password and username.

If you’ve never logged in, visit the New User Registration page. If you need help with your username or password, start by verifying your identity at the Register Now page.

How can I take a loan or withdrawal from my account?
Whether or not you can take a loan or withdrawal from your account depends on your investment plan rules and the type of loan or withdrawal you are requesting. If you are eligible for a loan or withdrawal, you may be able to request a transaction through your dashboard.
What is the maximum deposit amount that I can make in Diamond Redge Ltd?
There is no maximum limit, because you can make an unlimited number of deposits. We only have 600 BTC limit for each deposit separately.
Where can I buy BitCoin?
You can find cryptocurrency sellers here: BuyBitcoinWorldwide.com
Can I open multiple accounts in your program?

Yes, but we strongly recommend that you register one account and use it for investment. It will allow to reduce load on the server and database, as well as prevent any possible problems.

Can my relatives open an account with my IP?
Yes, sure.
My withdrawal request is processed but I didn't receive it in my wallet, why?
All cryptocurrency transactions are processed after 3 network confirmations. Just wait, it shouldn’t take more than 24 hours maximum.
How to register on this platform?

Kindly follow this link and fill the registration form. You will be contacted by one of our financial advisors after registration.

What are the tax implications and distribution options for taking a withdrawal from my workplace savings?

This depends on your company’s plan rules and the type of withdrawal you are requesting. To learn more about the tax implications and distribution options for taking a withdrawal, log in to the your dashboard.

I made a withdrawal, but it was not processed instantly. Why?

Because you must always wait until 3 confirmations before it appears in your wallet, and it only depends on the speed of the Bitcoin network. These links are very useful for you: https://www.blockchain.com/btc/tx and https://www.blockchain.com/btc/unconfirmed-transactions.

How fast will my deposit be credited into my account?

Your deposit will be added after 3 confirmations of Bitcoin network. This process takes from 1 to 24 hours. 

Do you charge any fee to withdraw funds?
No, our clients do not have to bear any fees while withdrawing their funds.
How can I cancel a payment?
You can do it yourself in the Withdrawals History section by clicking [cancel].
How can I make a deposit?

All payment are made using the system wallet address with a suitable investment plan.

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